Bookings Co-Ordinator

Description

My client are an innovative company dedicated to designing and manufacturing assistive medical devices.

They are seeking a Booking Co-Ordinator to play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with the Customer Care team.

Main Duties:

Answering telephone calls and emails from customers in a timely manner

Booking seating and assessments into the relevant product specialist’s diary

Working closely with the product specialist team and colleagues to ensure most efficient use of Product Specialist’s day

Occasionally outbound calls and emails may be required to customers to promote assessments

General support for sales team

Experience:

Customer service experience

Relevant product and industry knowledge

Desirable previous experience of managing diaries

Effective and confident telephone skills, with an excellent level of English

A good understanding of geographical areas across the country

Ability to learn to use internal diary systems and Google maps

Ability to calculate travel time accurately between locations

Ability to work effectively in a team

Good ICT skills

Ad ID: 5416946370