Temporary Accommodation Admin Officer

Description

Client

Local Authority in Newham

Job Title

Temporary Accomodation Admin Officer

Pay Rate

160 DAILY UMBRELLA

Hours

36 Hours a week(Mon–Fri)9AM–5PM

Duration

Initial 3 month contract

Location

HYBRID WORKING– 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM

Description

Role Purpose

To provide high–quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams.

Key Responsibilities

Process temporary accommodation bookings, extensions, and terminations.Maintain accurate records of placements, voids, and occupancy on housing systems.Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries.Manage team inboxes and respond to enquiries from residents and stakeholders.Support rent accounts, invoice processing, and escalate any discrepancies.Upload and manage key documentation (licence agreements, compliance records).Assist with data reporting and performance tracking.Provide general admin support including scheduling, minute taking, and record management.

Key Requirements

Previous administrative experience, ideally within housing or a local authority.Strong organisational skills and ability to manage high volumes of work.Good attention to detail and accurate data entry skills.Experience using housing systems (e.g. NEC/Northgate) desirable.Strong communication skills and ability to work with multiple stakeholders.Proficient in Microsoft Office (Outlook, Excel, Word).

Additional Information

Fast–paced environment with changing priorities.Knowledge of temporary accommodation processes is desirable.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Ad ID: 5418050393