Supervisor

Description

Annual salary: up to GBP39,627.00

Supervisor

Location:Evesham

Contract Start Date:1 July 2026

Contract Type:Full–time, Permanent, 42.5hrs per week, Monday to Friday

Salary: GBP39,627.00 + van and fuel card

Join us on our new, exciting contract

Mears Group is delivering a long–term social housing repairs and maintenance partnership across the wider Midlands region.

Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.

Due to continued growth across the contract, opportunities are available for experienced Supervisors across South Worcestershire, North Gloucestershire, and surrounding areas.

About the Role:

We are looking for an experiencedRepairs Supervisorto join our team in Evesham. You will be responsible for overseeing day–to–day repairs activity across tenanted and void domestic properties, ensuring works are completed safely, on time and to a high standard. This includes managing operatives, coordinating workloads, carrying out quality checks, supporting with technical guidance and maintaining strong communication with tenants and stakeholders.

With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that's making a real difference in the community. We're looking for someone who is organised, proactive and committed to delivering a first–time–fix service while driving performance and maintaining high levels of customer satisfaction.

Duties:Supervise day–to–day delivery of planned and reactive maintenance works across occupied propertiesEnsure all works are completed safely, efficiently, and to required quality standardsConduct regular site visits to monitor progress, resolve issues, and ensure resident satisfactionAllocate resources and operatives effectively to meet service targets and contractual obligationsManage work schedules and priorities to minimise disruption to residentsEnsure full compliance with Health & Safety regulations, COSHH, and company proceduresCarry out quality inspections and ensure corrective actions are implemented where necessaryLead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboardsIdentify training needs and coordinate development opportunities for team membersEnforce HR policies including attendance, conduct, and grievance proceduresMonitor and maintain company assets including vehicles, tools, PPE, and van stockOversee material usage and procurement to ensure cost–effective operationsUse system reports to track performance, resource deployment, and asset conditionAct as a key point of contact for residents, ensuring professional communication and issue resolutionLiaise with client representatives, subcontractors, and suppliers to coordinate service deliverySupport contract mobilisation, compliance audits, and service improvement initiativesAssist with budget control, forecasting, and identifying operational efficiencies and potential GainsProvide cover for other supervisors during absence or peak periodsAttend toolbox talks, training sessions, and formal company meetingsEnsure all activities reflect company values and maintain a professional image at all timesRole Criteria:Previous experience in a R&M Supervisor or similar supervisory role within housing or property maintenanceProven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activitiesExperience delivering planned and reactive maintenance in occupied propertiesCity & Guilds or equivalent in a relevant trade disciplineFull, valid UK driving licenceStrong understanding of Health & Safety regulations, including COSHHWorking knowledge of Schedule of RatesExcellent interpersonal and communication skillsEffective people management with the ability to lead, mentor, and develop teamsStrong customer focus and commitment to service excellenceProblem–solving mindset with a results–driven approachStrong planning and organisational abilitiesDecisive decision–making under pressureAbility to negotiate and influence across teams and stakeholdersIT literate with confident oral and written communication skillsBenefits:25 days annual leave plus bank holidaysFamily–friendly policies, including enhanced maternity/paternity leavelife assuranceVan & Fuel cardRefer a friend schemesGenerous pension scheme and sick payEmployee Assistance ProgrammeMears Rewards – access to discounts across major retailers, including supermarketsExcellent training and development opportunitiesAnnual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)Volunteering leave – up to two days per year to support community initiativesAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Joe Monger url removed

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Ad ID: 5418642876