Revenues Assistant

Description

Revenues Assistant

Stoke–on–Trent

Temporary

Full Time

Are you an experienced Revenues professional with a background in billing, invoicing, and recovery? Join a team based in Stoke–on–Trent as a Revenues Assistant to support the collection and administration of Council Tax, Business Rates and Sundry Debts. THE ROLE

As a Revenues Assistant, you will play a key role in the effective billing and collection of Council Tax, Business Rates, and Sundry Debts for the local authority.

Key Responsibilities:Maintain and update Council Tax, Business Rates, and Sundry Debt accountsProcess changes to accounts including exemptions, reliefs, and payment methodsReconcile banking reports, investigate unallocated payments, and take card paymentsHandle incoming enquiries via telephone, email, and written correspondenceAssist in tracing debtors, processing refunds, and submitting debts for write–offPromote online services and assist residents in managing their accounts digitallySupport the identification and prevention of fraudulent activityTHE CANDIDATE

The successful candidate will have demonstrable experience in a similar Revenues role within a Local Authority or equivalent environment.

Essential Skills and Experience:Knowledge of billing, recovery and invoicing systems for Council Tax and Business RatesUnderstanding of Housing Benefit, Council Tax Support, and the Welfare Reform Act 2012Good IT skills, including the use of Word, Excel, and departmental systemsStrong communication and negotiation skills with a customer–focused approachAbility to manage workloads independently and as part of a team in a high–pressure settingTHE CONTRACT

Hours: Full time 37 hours Monday–Friday

Length of Contract: 3 Month Contract, Temp with potential for extension

Rate: 25.00 per hour LTD / 21.45 per hour PAYE (inclusive of holiday pay)

HOW TO APPLY

If interested in this role please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for more info

If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

Ad ID: 5416965970