Resident Liaison Officer

Description

Resident Liaison Officer

Location: Sheffield

Contract: Temporary initially 6 months, with a view to extend

Hours: Monday–Friday, 8:00am–4:30pm

Rate: 14 – 15 per hour dependent on experience

Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?

Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?

We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident liaison officer to service a contract for a local client in Sheffield.

As a resident liaison officer, you will;

Be the first point of contact for residents during scheduled worksMake sure that residents are informed and happy with all updatesRespond to complaints and issues that ariseKeep detailed reports of resident feedbackAttend site visits with the site manager and conduct progress surveys when requiredAs a resident liaison officer, is it required that you;

Have excellent face to face and telephone communication skillsHave experience within social housing, and ideally construction/repairs teamsHave a full clean driving licenceHave a clean criminal record for DBS checksIf you're an experienced Resident Liaison Officer looking for an opportunity with long–term potential, we'd love to hear from you. Please apply with your up–to–date CV or call Jess on (phone number removed)

RLO, TLO, CLO, Resident liaison officer, Tenant liaison officer, Customer liaison officer, housing, repairs, property

Ad ID: 5418370694