Property Manager

Description

Property Manager

Head Office - Didsbury

GBP40,584 rising to GBP42,720 (At 2 years subject to performance)

Permanent, Full-Time role

The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups.

What you'll be doing

Provide a high quality, responsive and value-for-money property management service to our customers.Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintainedEnsure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service.Prepare and monitor budgets and service charge accountsCarry out Section 20 consultations as requiredTake a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the leaseRecognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of workAttend residents meetings and AGM's as requiredEnsure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements.Liaise with clients and other key stakeholders

What you'll need:

Qualified to IRPM or equivalent Housing Qualification or working towardsExperience of block, estate or property management roleExperience of delivering a customer focussed serviceExperience of Leasehold Management including Health & Safety compliance requirementsExperience of setting and monitoring budgetsIT Literate Ability to use own initiative and work under pressure to meet tight deadlinesExcellent problem solving abilitiesKnowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generallyFull clean UK driving licence and use of own transportOur client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check

What we need from you:

Ability to demonstrate empathy in dealing with and resolving disputesExcellent customer service skillsAbility to communicate with people at all levels:

What we give you in return for your hard work and commitment:

Pension DC Scheme (up to 10% contribution from both colleague and client)WPA Healthcare auto enrolled at no contribution level with GBP1250 of savings available- option to increase & add on family membersThe Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much moreAnnual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank HolidayReward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .Wage Stream You can access savings opportunities and early access to wages

Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Ad ID: 5418793231