Operations Manager

Description

Operations Manager

Location: North West (Hybrid)

Salary: GBP45,000 GBP55,000

Join a PropTech Powerhouse & Shape the Future of Lettings!

We re not just another tech company we re shaking up the rental market. Our award–winning SaaS platform is transforming tenancy progression for letting agents and landlords nationwide, and we re on the hunt for a driven Operations Manager to keep our engine running at full throttle.

If you thrive on variety, love streamlining processes, and get a buzz from solving problems before they even hit the radar, you ll feel right at home here. This is your chance to take the reins at a pivotal point in our growth and make a real impact from day one.

The Role The Brains Behind the Smooth Running

You ll be the operational glue holding it all together making sure we re compliant, efficient, and delivering an exceptional customer experience every single time.

Expect to:

Own the day–to–day operations and make them run like clockwork Refine processes to squeeze every drop of efficiency Handle escalated complaints with empathy & skill Keep us 100% compliant with property regulations Collaborate with product, sales & account management to keep the machine humming Spot opportunities for automation & innovation before anyone else Lead operational projects from concept to launch wearing all the hats when needed

Who You Are

You ve been in the property game (lettings, sales, property management, or PropTech) You know compliance & complaints handling inside out Strategy excites you but you re not afraid to get your hands dirty You build trust fast & work brilliantly across teams Organisation is your superpower, but you re also agile when priorities change You re tech–savvy and love finding smarter ways to work

Why This Role Rocks

Award–winning business ESTAs winners Real career growth with training, coaching & a say in how we scale A culture that backs your ideas and gives you freedom to run with them Perks you ll love:

Peer–to–peer reward scheme & long–service awards Regular team socials, epic summer parties & industry events Half a day off to volunteer for a charity of your choice Pension scheme & refer a friend bonuses

This isn t about keeping the lights on. This is about shaping the way a fast–growing PropTech leader runs and making sure we do it better than anyone else in the industry.

Apply now the future of rental operations is calling, and it needs you in the driver s seat.

Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.

We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.

Ad ID: 5416929072