Facilities Manager

Description

FM Manager (Facilities Manager)

Location: Greenwich area, South East London

Reporting to: Contract Manager

Direct Reports: Premises Assistants, Helpdesk Team, Engineers

Overview

Experienced Facilities Manager required to support the delivery of Hard and Soft FM services across a large education and public sector contract. Reporting to the Contract Manager, you will oversee operational performance, compliance, health & safety, people management, administration, and stakeholder relationships, ensuring KPIs, SLAs, and contractual obligations are consistently achieved.

Key Responsibilities

Support the delivery of Hard and Soft FM services across multiple sites.Ensure contractual requirements, KPIs and SLAs are met.Manage daily operations and client–facing meetings.Maintain strong relationships with schools, clients, staff and subcontractors.Drive continuous improvement and service excellence.Lead compliance activities and maintain statutory records.Ensure compliance with Health & Safety legislation and company procedures.Coordinate audits, inspections, risk assessments and corrective actions.Produce compliance and performance reports.Manage recruitment, onboarding, DBS checks and inductions.Maintain training records and support employee development.Monitor contract performance and produce operational reports.Maintain accurate contract and compliance documentation.Key Stakeholders

Contract ManagerHard Services ManagerOperational, Engineering and Helpdesk TeamsSchool Leadership TeamsClient RepresentativesHR, Finance and External ContractorsEssential Experience & Skills

Facilities Management experience.Knowledge of Health & Safety legislation and compliance requirements.Experience managing Hard and Soft FM services.Strong administration, reporting and organisational skills.Excellent stakeholder management and communication skills.Experience with recruitment, onboarding and training processes.Microsoft Office proficiency.Ability to manage multiple priorities in a fast–paced environment.Desirable

PFI experience.Education or school environment experience.Knowledge of CAFM systems and COSHH.Experience of contractual performance monitoring.Understanding of financial and performance data.Personal Attributes

Highly organised and detail–oriented.Professional and accountable.Strong interpersonal skills.Customer–focused and proactive.Calm under pressure and solutions–driven.

Ad ID: 5419330454