Disrepair Technical Support Officer

Description

Disrepair Technical Support Officer – Housing Association (North London)

Rate: 27.53 per hour (via umbrella)

Contract: Rolling 3–6 months

Working Pattern: 3–4 days on–site, 1–2 days from home

We're seeking a Disrepair Technical Support Officer to join a dynamic housing association based in North London. Working closely with the Disrepair Lead, you'll play a vital role in supporting the effective delivery of the disrepair service.

Key Responsibilities:

Compile reports and monitor KPIs

Manage and route disrepair queries appropriately

Monitor service delivery, collect contractor data, and ensure value for money

Collate and present information clearly for a range of audiences

Act as the key contact for contractors and frontline staff

Resolve issues and support ongoing service improvements

Provide general administrative support to the disrepair team

This role requires excellent communication, strong organisational skills, and the ability to work flexibly in a fast–paced environment.

Previous experience working in a housing or property team is required.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Ad ID: 5416959924