Shift Manager

Description

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the Awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience.

You’ll motivate the team, step in where needed, and keep everything on track during busy periods. This is a hands-on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance.

This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery. As a Shift Manager, you’ll lead from the front during busy shifts, supporting your team, driving standards, and making sure every customer leaves with a great experience.

What You’ll Be Doing

Leading shifts and supporting your team on the floorDelivering fast, friendly, and consistent customer experiencesCoaching and developing Crew MembersEnsuring food quality, cleanliness, and safety standards are metSupporting stock control and daily operations What We’re Looking For

Previous experience in a supervisory or team leader roleConfident, hands-on leadership styleStrong communication and organisation skillsPositive, team-first mindset Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

Benefits

Quarterly BonusFlexible RotaFree food on every shiftEmployee discount (50% Mon–Thurs, 20% Fri–Sun)28 days holiday + birthday offCulture budgets allocated to every restaurant for recognitionRegular companywide incentives Grow With Us

Step Up ProgrammeStructured leadership developmentClear progression into Assistant Manager roles Perks & Vibes

Wagestream accessDiscounts platformEmployee of the Month recognitionTeam socials and eventsUniform provided Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.

If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. xjnqpsq Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that’s who we’re excited to meet.

#WingSM

Ad ID: 5419209190