Credit Controller

Description

Credit Controller

Gloucester

GBP32,000

Permanent

Our client is seeking a proactive and detail–oriented Credit Controller to join their dynamic and fast–paced Accounts team.

In this role, your primary focus will be on reducing financial risk and supporting profitability by ensuring that all credit extended to customers is collected in full and on time. You'll play a key part in streamlining and improving the debt recovery process–making it more efficient, timely, and mutually beneficial for both the company and its customers.

Key Responsibilities – Credit Controller

Overseeing the debt management of a dedicated portfolio of customer accountsMaintaining accurate and up–to–date customer account informationBuilding and nurturing strong B2B relationships with clientsProviding copy invoices and documentation upon requestReleasing accounts from credit hold status following receipt of paymentEngaging with customers via phone and email to address queries and ensure timely resolutionCollaborating with area sales representatives and internal departments to resolve account discrepanciesHandling customer complaints by gathering relevant information and offering effective solutionsOpening and closing customer accounts in line with company proceduresProcessing daily allocations of payments and refundsReleasing pro–forma orders once account payments have been confirmedUpdating ledgers with account hold reasons and resolutionsPerforming account reconciliations to ensure accuracy of financial recordsPreparing and sending monthly reports to the Accounts Manager regarding outstanding invoices Qualifications & Requirements – Credit Controller

2 years+ in a similar roleExcellent customer servicePatience and the ability to remain calmAnalytical skills and thorough attention to detailThe ability to listen and negotiate with customersExcellent verbal communicationPersistence and determinationFamiliarity with data entry softwareAbility to work well in a team What we can offer – Credit Controller

Company pensionEmployee discountFree parkingOn–site parking For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed)

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

Candidates who are currently a credit assistant, collections assistant, credit control manager, credit specialist, accounts assistant may be suitable for this position

For details of other opportunities available within your chosen field please visit our website (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Ad ID: 5416960730