Credit Controller - Dutch Speaker

Description

Credit Controller (Dutch Speaking) - Temporary to Permanent

Location: Office-based (with potential hybrid working)

Salary: GBP13.50-GBP14.35 per hour

Contract: Full-time, Temporary (3 months, with potential to become permanent)

Start Date: 1st July 2026

Hours: 37.5 hours per week (7.5 hours per day)

Working hours between 8:00am - 6:00pm on a rota basis, including a 1-hour unpaid lunch

About the Role

My client is seeking a Dutch-speaking Credit Controller to join their Finance Team on a temporary to permanent basis. This role is responsible for ensuring timely collection of payments, maintaining accurate account records, and delivering exceptional customer service to clients.

This position is initially office-based, with the opportunity to work up to 2 days from home per week, depending on performance.

Key Responsibilities

Collect outstanding payments in line with agreed payment terms via email and telephoneProactively chase aged debt using appropriate escalation proceduresMaintain accurate debtor notes and account histories to support collection activityAllocate payments and ensure accounts are reconciled and up to dateSet and manage calendar reminders for follow-ups, direct debit rejections, and invoice raisingRespond to client emails within 2 hours and resolve queries within agreed timeframesLiaise with internal departments to resolve account queries efficientlyAction Service Desk tickets dailyEscalate overdue accounts to supervisors within 2 working weeks where necessaryAttend weekly debtor meetings and team training sessionsEnsure all communications are correctly filed within client recordsProvide cover for team members when required

Key Skills & Experience

Essential

Fluent Dutch speaker (native or professional level)Experience in credit control proceduresStrong customer service skills (email and telephone-based)Confident and professional telephone mannerExcellent communication and negotiation skillsStrong attention to detail and analytical abilityProficiency in Microsoft Office (Excel, Outlook, Word)Ability to manage multiple tasks and meet deadlinesExperience working with internal teams to resolve queries

We are looking for someone who is:

Confident and proactiveHighly organised and methodicalAble to work independently and use initiativeA strong team playerAdaptable and able to remain calm under pressureProfessional, personable, and customer-focusedMotivated with a positive, can-do attitude

Why work for Adecco?

Candidate of the month incentivesBoost rewards - discount vouchers and collect points to spend!Support programmesEye Care vouchersCompetitive pension scheme

We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ad ID: 5418547552