Commercial Account Handler

Description

Commercial Account Handler

Location: London

Salary: GBP35,000 GBP50,000 per annum (DOE)

Job Type: Permanent

Ribble Recruitment is assisting an established insurance brokerage with the recruitment of a Commercial Account Handler based in London. Ribble Recruitment is supporting the hiring organisation by managing candidate sourcing, screening, and the initial stages of the recruitment process.

This is an excellent opportunity for an experienced Commercial insurance professional to join a growing brokerage, providing high-quality service and technical support to a varied Commercial client portfolio.

The Role

As a Commercial Account Handler, you will play a key role in supporting Commercial clients and ensuring their insurance needs are met. The role requires strong technical knowledge, excellent customer service skills, and the ability to manage policies accurately in line with regulatory requirements.

You will work closely with clients, underwriters, and internal colleagues to deliver tailored insurance solutions and maintain high standards of service.

Key Responsibilities

Client Relationship Management

Build and maintain strong client relationships, acting as the primary point of contact for enquiries and requests

Understand clients insurance needs and provide appropriate advice and solutions

Policy Management

Handle policy enquiries, mid-term adjustments, and renewals

Ensure accuracy of policy documentation, endorsements, and certificates of insurance

Liaise with underwriters to negotiate and secure suitable coverage terms

Risk Assessment and Analysis

Analyse client risk profiles to identify gaps and opportunities for improved coverage

Remain up to date with industry trends, emerging risks, and regulatory changes

Compliance and Regulation

Ensure all policies comply with industry regulations and contractual obligations

Keep clients informed of regulatory changes and their potential impact

Documentation and Reporting

Maintain accurate and well-organised electronic client files

Prepare reports relating to clients insurance portfolios

Business Development Support

Identify opportunities for upselling and cross-selling insurance products

Support wider business growth initiatives alongside colleagues

Knowledge, Training and Quality Assurance

Maintain strong knowledge of Commercial insurance products and best practice

Participate in ongoing training and professional development

Conduct peer quality checks to minimise errors and improve efficiency

Additional Duties

Undertake other reasonable duties as required to meet business needs

Essential Experience and Skills

Proven experience within Commercial insurance in an Account Handler or similar role

Strong knowledge of insurance products, underwriting principles, and industry regulations

Excellent communication and interpersonal skills

High level of accuracy and attention to detail

Strong problem-solving and analytical abilities

Ability to work effectively as part of a team

Proficiency in Acturis and Microsoft Office

Commitment to ethical business practices and compliance standards

Contact:

Lewis Ashcroft

Ribble Recruitment

Ad ID: 5417748396