Business Process Associate

Description

The Opportunity:

The FIE Business Process Associate supports the PCGI business verticals (Sales, Service, and/or PCA). This includes completing operational tasks and researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Business Process Associate works closely with Business Analysts to understand, analyze, and validate business requests, and is responsible for documenting business processes and requirements.

The Day–to–Day:

Oversees assigned operational tasks to completionIdentifies, creates, and develops documentation for group and the business as applicableSupports the growth of the business through various projectsFollows group and firm policies and proceduresIdentifies potential process improvements and recommends solutionsIdentifies elevations and routes appropriatelyResponsible for properly handling sensitive and/or confidential documentsAdditional responsibilities may include:

Collaborates with project managers and project sponsorsTranslates conceptual user requirements into functional requirementsAssists the business in the development of training materialAssists QA in the development of test plans as well as postproduction testingDocuments change based on required business needsContributes to centralized documentation system for managing and maintaining documentsPartners with Business Analysts on projectsMonitors and assists with change management in systems and applications pre and post rollouts including QA and trainingContributes to the planning, scoping and managing of less complex projectsDemonstrates ability to translate a problem or process visuallyYour Qualifications:

University degree or equivalent combination of education and experience required1+ years of experience in a role focused on the execution of business process improvement initiativesExperience with project tracking software such as Confluence or JiraHigh level of attention to detailAbility to adapt to changes in a fast paced, team environmentExcellent communication skillsAbility to prioritize workload and manage time across various tasksProficient in Microsoft Office softwareWhy Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO, plus 10 paid holidaysFamily Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back–up child, adult, and elder careThis is an in–office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Ad ID: 5418869232