Service Delivery Manager

Description

Our client is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. They use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.

They are now seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of their flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.

Job Title: Service Delivery Manager

Place of Work: Brunswick House, Salford M6 and various outreach sites as appropriate

Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am-4.30pm, with some evening and weekend working required with time off in lieu).

Salary: GBP40,000 per annum FTE (GBP24,000 per annum actual for 21 hours per week)

In this role, you will:

Lead and manage a multidisciplinary delivery team, providing supervision, support and performance managementEnsure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standardsDrive quality assurance, ensuring learning is shared and improvements are embedded in practiceChampion the delivery of high-quality programmes that support improved mental health and wellbeingThey are looking for someone with:

Significant experience managing service delivery in a health, wellbeing or voluntary sector environmentA track record of meeting contractual KPIs in a Commissioner-led settingStrong line management experience, including leading multidisciplinary teamsExperience delivering or overseeing creative programmes that promote wellbeingExcellent organisational, communication and stakeholder engagement skillsIf being part of the next chapter in this charity sounds exciting, they would love to hear from you. They offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, they can offer you excellent progression potential and a host of benefits including:

competitive starting salary generous pension scheme 30 days annual leave plus all public holidays (pro rata for part time employees)flexible working options a culture encouraging inclusion and diversity interest free employee loansemployee assistance programmegroup income protection schemeThe closing date for receipt of applications is 12 noon on 28th August 2025.

Initial interviews are scheduled to be held on Wednesday 3rd and Thursday 4th September 2025.

Please note: The right is reserved to close this vacancy early if sufficient suitable applications for the role are receive. Therefore, if you are interested, please ceomplete your application submission as early as possible.

APPLICATION PROCESS:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

No agencies please.

Ad ID: 5416945079