Contact Coyles
Coyles
Income Officer
Rugby, Warwickshire
- Hours
- Full Time
- Posted
- 7 hours ago
- Salary
- £15 - 19 - Hour
- Recruiter
- Coyles
- Closes
- 17 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
About the Role:
One of my local government clients is seeking an experienced Income Officer to join their housing team on a temporary basis. You’ll play a crucial role in supporting the council’s rent collection function and managing tenant arrears.
Key Responsibilities:
*
Carry out rent collection duties across tenancies
*
Monitor and manage rent accounts to prevent and address arrears
*
Liaise with tenants to set up and maintain payment plans
*
Work with internal and external agencies to support tenants
*
Initiate legal proceedings where necessary in line with council policy
*
Provide excellent customer service and maintain accurate records
Requirements:
*
Previous experience in rent/income collection within a local authority or housing association
*
Knowledge of relevant housing legislation and debt recovery procedures
*
Strong interpersonal and negotiation skills
*
Ability to manage a high caseload and prioritise effectively
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd
Ad ID: 5416967085
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