Housing Advice and Outreach Officer

Description

This role is fixed term until 31st March 2026

All about the Role

An exciting new opportunity has arisen within the Housing Advice and Outreach Team at Peterborough City Council's Housing Needs service. We are looking for a motivated and proactive individual.

This role will involve working within the community and delivering outreach support, as well as collaborating closely with key partners to identify individuals and households at risk of homelessness. The focus will be on early intervention—providing timely advice and support to prevent housing crises before they occur.

We're looking for someone enthusiastic, adaptable, and comfortable working in a variety of settings. This is a fantastic opportunity to make a meaningful impact.

All about our Team

The Housing Advice and Outreach Team is a new part of the Housing Needs service. We are passionate about preventing homelessness and providing support at the earliest opportunity. By joining us, you'll be part of a supportive, forward-thinking team that values partnership working, innovation, and putting people first.

All about You

You'll be someone who thrives on helping others and enjoys working collaboratively. Your ability to engage with diverse communities and work flexibly across different environments will be key to your success. Ideally, you'll have experience in housing, support services, or community outreach, but most importantly, you'll bring a positive, can-do attitude and a commitment to making a difference.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes

Buy up to 10 days additional annual leave (pro-rata)

Access to car lease scheme

Take your bank holidays flexibly to better suit your personal circumstances

Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings

Access to development opportunities including apprenticeships to support your personal and professional growth

Paid volunteering hours each year so you can make a positive impact on our community during your normal working day

Access to our equality, diversity and inclusion network

Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact (url removed) we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment

Ad ID: 5416967063