Customer Support Executive

Description

Customer Support Executive

Location: Feltham Salary: 32,000 – 35,000

Are you ready to make a real impact in a fast–paced, customer–focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full, and to the highest standard.

In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.

If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.

What You'll Be Doing:

Managing day–to–day order fulfilment with precision and careProactively resolving issues to keep things running smoothlyActing as a key point of contact for customers, ensuring a frictionless experienceKeeping clients informed and updated with clear, timely communicationSupporting process improvements and operational efficiencyBuilding strong relationships with customers and internal teamsWhat You'll Need:

A strong customer–first mindsetExcellent communication and organisational skillsProblem–solving ability and creative thinkingHigh attention to detail and the ability to manage multiple prioritiesGood commercial awareness and team spiritConfident using Microsoft Office and OutlookIf you're passionate about delivering service excellence and want to be part of a supportive, high–performing team, apply now.

Ad ID: 5416904157