Cleaning Account Manager

Description

Covering Nottingham, Leicester & Melton Mowbray

£30,000 – £35,000 per annum + Company Car

We’re seeking a dynamic and experienced Cleaning Account Manager to join our expanding Central Division, managing a high-profile education contract across 19 sites in the East Midlands.

Reporting directly to the Operations Manager, you’ll take full ownership of cleaning operations, ensuring exceptional service delivery and compliance across all locations. You’ll lead and inspire a dedicated team of cleaning operatives, bringing energy, leadership, and a proactive approach to drive continuous improvement and client satisfaction.

As a Cleaning Account Manager, you will be responsible for:

* Maintaining strong client relationship with high levels of satisfaction

* Providing and maintaining the quality-of-service delivery

* Managing, recruiting, and coaching local service teams

* Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.

* Be responsible for ensuring Health & Safety procedures and legislation is adhered to

* Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager, you will have the following expertise and attributes:

* Excellent interpersonal communication and people management skills

* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level

* Experience with financial forecasting, budgeting, and analysis

* Working knowledge of Health and Safety systems in the cleaning industry

* Ability to work to tight timescales

* Strong commercial awareness, financial management, and IT literacy

* Passionate, flexible, trustworthy, and innovative.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

* Employee Ownership – You are part of our success!

* 24/7 GP access, plus mental health, wellness, financial, and legal support

* Two paid volunteering days per year – Give back to a cause that matters to you

* Exclusive perks and discounts – More than 250 deals available

* Ongoing training and development – From apprenticeships to leadership programs

* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way

* Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…

Please note: Security clearance (DBS) is required for this role

Ad ID: 5417171981