Oakfield Contracting Services Ltd

Description

Oakfield Contracting Services Ltd

Your Trusted Partner in Building Maintenance

Located in GL14 2PQ and GL2 4NR, Oakfield Contracting Services Ltd proudly serves homeowners and residential property owners within a roughly 35-mile radius, offering specialized building maintenance services. We are committed to providing specific solutions tailored to your specific needs.

Our Specializations primary activities:
• Damp Proofing: Our expert techniques in damp proofing help protect your property from moisture-related damage, enhancing its structural integrity and longevity.
• Structural Waterproofing and Flood Prevention: We offer comprehensive water control solutions to manage and prevent water intrusion, ensuring a dry and safe living environment.
• Timber Preservation: Our timber preservation services include treatments to prevent decay and protection from woodworm infestations, safeguarding your home’s wooden structures.
• Masonry Repair: We perform Heli fix stitching for masonry repairs, ensuring the stability and safety of your property.

In Addition, our secondary activities:
• Roofing repairs: tapered lead gutters flashing and chimney repairs.
• Lead welding and traditional bossing.
• Façade: Traditional pointing and stucco work.
• Modern and traditional plastering methods.
• Water: surface water and specific ground water control.

Extensive Experience and Expertise:
Our team is led by Lee, who has 25 years of experience in the building industry, over 20 years of managing damp proofing companies, and holds multiple industry certifications, including the prestigious CSTDB. Our highly qualified team includes:
• Ryan: Site supervisor with multi-skills and L2 plastering apprenticeship; PCA technician qualified in damp, timber, and structural waterproofing, City & Guilds certified Traditional lead craft, with over 5 years at the company.
• Bailey: Completed multi-skills level 1 and is currently pursuing a multi-skills level 2 apprenticeship.
• Keira: Part-time back-office management support, currently completing a Criminology and Law degree at Bath Spa University.

Commitment to Staff Development:
Oakfield Contracting Services Ltd actively invests in the training and development of our staff, ensuring that we stay at the forefront of industry standards and practices. We believe in providing clear explanations of defects and offering professional options to homeowners.

Professional Memberships:
We are proud members of the Guild of Master Craftsmen, GPI (Guarantee Protection Insurance), and CITB (construction industry training board) reflecting our dedication to quality and excellence in every project.
For more information, please visit https://oakfield-cs.co.uk/ and connect with us to discuss how we can assist you with your building maintenance needs.

Our Customer Promise:
Committing to Excellence in Every Interaction
At Oakfield, we believe that the foundation of a successful business lies in the satisfaction and happiness of our customers. Our customer promise is dedicated to providing a consistent experience, from the moment of our survey to the completion of any service we provide. Here’s what you can expect:

Personal Friendly Service:
We are dedicated to delivering personal and friendly service. Our team believes in building relationships with our customers, getting to know their individual needs and preferences. By doing so, we can offer tailored solutions and a level of service that feels both personal and attentive.

Achieve Good Communication:
Good communication is at the heart of our service. We strive to keep our customers informed every step of the way, ensuring that there is clarity and transparency in all our interactions. Whether it’s explaining the details of a repair or providing updates on the status of a project and prioritizing with live contracts.

Minimize Repair Costs:
We understand the financial strain and stress that repair costs can place on our customers. That’s why, Lee believes in providing you with the information and a selection of options you will be informed to make the right decision for you and your home at that time. Our team will work to provide solutions that are both cost-effective and durable, ensuring that you receive the best value for your money.

Efficient Reliable Service:
Efficiency and reliability are cornerstones of our service ethos. We pledge to carry out our services promptly and dependably, so you can trust that the work will be completed on time and to the highest standards. Our team is dedicated to getting the job done right the first time, every time.

Use Quality Reclaimed or BBA Approved Materials:
We believe in maintaining a high standard of quality in everything we do. This includes using only the best materials for our projects. We are committed to sourcing quality reclaimed materials or BBA (British Board of Agrément) approved materials, ensuring that our work is sustainable and meets rigorous quality standards.

Out-of-Hours Help:
We recognize that the need for help can arise at any time. That’s why we offer out-of-hours assistance to our customers. Whether it’s an emergency repair or urgent support, our team is available to provide the help you need, when you need it.

Respect for Your Home:
Respecting your home and your personal space is integral to our services. We treat every home with the utmost care and consideration, ensuring minimal disruption and maintaining the condition of your property.

Professional Conduct:
Our employees are trained to show professional conduct at all times, which includes:
• Arriving on time and dressed appropriately
• Communicating clearly and respectfully with clients
• Respecting client privacy and confidentiality
• Handling client property with care

Feedback and Continuous Improvement:
We value client feedback and use it as a tool for continuous improvement. Our goal is to meet your expectations, and we encourage you to share your experiences with us.

In summary, our customer promise is a reflection of our dedication to excellence and our commitment to putting our customers first. We aim to create positive experiences, foster trust, and build lasting relationships through our unwavering commitment to quality, reliability, and exceptional service. Thank you for choosing us, and we look forward to exceeding your expectations.

Ad ID: 8609292289