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Contact HAYS

HAYS

Apply on company site

Temp 3 Months - Help Desk Administrator

Gloucestershire

HAYS

Contact HAYS

Hours
Full Time
Posted
1 day ago
Salary
15.85 GBP Hourly
Recruiter
HAYS
Closes
16 Sep 2025
Course
No
Contract Type
Freelance
Recruiter Type
Direct Employer

Description

Help Desk Administrator - Temp 3 months Your new company

You will be joining this organisation's team as a Help Desk Administrator to support one of the members' absence until December.

Work Pattern: Hybrid After training

35hrs a week shifts: 7:00-15:00, 9:00-17:00, 11:00-19:00Temp Duration:

3 months

Your new role

You will be assisting the team with the following administrative duties:

First point of contact for all customers/teams requiring support to raise a job.Oversee day-to-day operations for the estates helpdesk via a bespoke facilities system.Analyse system data to track job processes, reports, stats etc.Regularly report on the status of jobs to customers, finance and facilities managers.Administration work: create orders, close competed work, process invoices and maintain filing system.What you'll need to succeed

Strong administrative experience within a help desk role or facilities coordinator position is preferred.

Ability to be flexible with cover and shift patterns if required.

Strong customer service background.

Excellent phone manner.

Detail orientated.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5416989832

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