Order Processor / Customer service administrator

Description

Order processor - Customer service administrator - Permanent - Office-based - Knowsley Your new company

My Client, a leading manufacturer based in Knowsley, is seeking a professional order processor / customer service administrator to join their team on a permanent basis.

This is a new position due to the growth of the organisation.

Your new role

The position is offered full-time Monday to Friday and fully based on-site.Working hours 09.00am until 17.00pm with free parking.Some of your duties will include but not limited to

All quotations need to be entered into the systems and progressed with the customers.

Updating systems with speed and accuracy

Providing a first-class service to both internal and external customers

Dealing with any customer queries utilising an internal chat system

All feedback to be shared with internal staff members

Dealing with office administration

Responding to emails, calls etc.

What you'll need to succeed

You will need to come from a proven history within a fast-paced administration / order processing background.

Knowledge of the following systems would be advantageous, but full training will be provided - Monday CRM and Lead Forensics.

Passion for going that extra mile and providing an exemplary service

Warm and personable and a real team player.

What you'll get in return

20 days annual leave plus 8 bank holidays - increasing with longevity of service

Free parking

Very supportive and friendly team

Full training

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5417220017