Office Administrator

Description

About Us

Daw Refrigeration is a leading provider of refrigeration, air conditioning, and agricultural solutions based in Exeter, Devon. Established in 1981, we pride ourselves on delivering top-quality services to our clients across the southwest. As our company continues to grow, we're looking for a dedicated and organized Office Administrator to join our friendly team.

The Role

As an Office Administrator, you'll be at the heart of our operations, ensuring the smooth running of the office and providing essential support to our team. This role involves managing our online shop, handling scheduling and administrative tasks, and coordinating with customers and engineers to keep our business running efficiently.

Key Responsibilities

Overseeing and managing the online shop , including updating product listings, processing orders, and ensuring timely deliveries.

Managing engineer workflows , including coordinating schedules, organizing timesheets, and producing job sheets to streamline operations.

Responding to customer correspondence , providing excellent service and support across phone, email, and other channels.

Scheduling and coordinating appointments, meetings, and service calls.

Maintaining accurate records, updating databases, and processing invoices or purchase orders.

Supporting general administrative tasks to maintain a well-organized and efficient office environment.

About You

We're looking for someone with:

Previous experience in an administrative role (preferred but not essential).

Excellent organizational and time-management skills.

Strong communication skills, both written and verbal.

A confident, proactive, and customer-focused attitude.

Proficiency in Microsoft Office (Word, Excel, Outlook).

The ability to work independently and collaboratively.

An aptitude for technology, including familiarity with e-commerce platforms and scheduling tools (training provided if needed).

What We Offer

A supportive and welcoming team environment.

Competitive salary and benefits.

Opportunities for professional development and growth.

The chance to be part of a reputable and growing company.

How to Apply

If you're ready to take on a varied and rewarding role, we'd love to hear from you! Please submit your CV and a brief cover letter detailing your experience and why you're the right fit for this role.

Deadline for Applications : Insert date or "Applications will be reviewed on a rolling basis" .

Daw Refrigeration is an equal-opportunity employer and welcomes applications from all qualified candidates.

Job Type: Part-time

Pay: GBP12.50-GBP14.50 per hour

Expected hours: No less than 21 per week

Benefits:

Company pension

Free parking

On-site parking

Schedule:

Monday to Friday

Application question(s):

Have you worked in an office environment before, please give examples.

Work Location: In person

Reference ID: Office Administrator

Ad ID: 5416931485