Fleet Administrator

Description

Apex Car Rental Eastbourne are looking for a Fleet Logistics Coordinator to join our existing team.

As Logistics Coordinator you'll be responsible for ensuring all vehicle movements and associated operational processes are carried out effectively and best practices are adopted. You'll need great customer service skills with the ability to build key relationships within the business. You will be the kind of person who thrives in a busy and fast-moving environment where accuracy and attention to detail are essential. You'll have excellent MS Office skills, especially Word, Excel and Outlook. Experience within a busy logistics environment is also essential with exposure to the vehicle rental industry being an advantage.

Duties to include

Arranging and managing customer vehicle returns and collections

Answer customer queries by phone and/or email

Data Entry

Up selling products in line with customer requirement

Understand and communicate rental terms and conditions, vehicle features and other services

Checking vehicles before and after Rental

Opening and closing rental agreements

Dealing with walk in customers face to face and via the telephone

General Admin and filing

The right candidate will

Have previous customer service and/or administrative experience

Sound I.T skills

Be flexible, organised and able to prioritise

The ability to work on own initiative as well as in a team

Key Skills and Experience:

Previous experience in administration role

Strong interpersonal skills and a confident communicator

Impressive telephone manner

Attention to detail

Ability to work as part of a team.

Ability to work under pressure

Must be fully authorised to work in the UK

Full Valid driving licence a must

Hours of Work

Monday to Friday 08.30 - 17.00

Staff parking is offered

A staff uniform and required

Job Types: Full-time, Permanent

Pay: From GBP12.21 per hour

Additional pay:

Bonus scheme

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Logistics: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Ad ID: 5416935866