Freelance Customer Service Assistant (Part–Time)

Description

Are you a highly organised and detail–oriented individual with a flair for digital content and a passion for customer service? We're seeking a Freelance Customer Service Assistant to join our team on a part–time basis, ensuring our clients receive exceptional support and their digital packages are delivered seamlessly.

This is a fantastic opportunity to work flexibly, providing crucial assistance to our clients and contributing directly to their online presence.

Role Overview:

Your primary responsibilities will involve:

Client Liaising: Connecting with clients post–sale to confirm all package details and set expectations.

Content Creation: Designing engaging social media visuals and email header assets using Canva.

Article Scheduling: Scheduling Q&A articles for clients and providing clear guidance on content requirements.

Material Chasing: Proactively following up with clients for any outstanding materials needed to deliver their purchased packages.

What We're Looking For:

Availability: Ideally, someone who can commit to 10 hours per week, structured as 2 hours per day, Monday to Friday, to ensure daily client contact.

Digital Proficiency: Competent in using Canva for creating social media and email header assets.

Organised & Proactive: Excellent organisational skills with a keen eye for detail and a proactive approach to chasing materials and managing deadlines.

Communication Skills: Strong written and verbal communication skills for effective client interaction.

Start Date: Available to start from 26th August 2025 and commit until 30th November 2025.

We Are Aspire Ltd are a Disability Confident Commited employer

Ad ID: 5416962110