Customer sales advisor

Description

Job Title: Customer Sales Advisor

Salary: 25,500 per annum

Bonus: 500 performance bonus every 6 months

Hours: Monday to Friday, 8 hours per day

Flexible start and finish time between 7:45 AM and 7:00 PM

Weekends: Required to work 1 weekend in every 3

Role Overview

The Customer Sales Advisor plays a key role in ensuring customers receive consistently excellent service. This position involves handling daily customer interactions, maintaining high operational standards, and, in the absence of management, taking responsibility for day–to–day tasks and decision–making.

Key ObjectivesDeliver an exceptional customer experience at all timesMaximise sales and support the achievement of store financial targetsRecognise and act upon opportunities to increase occupancy and revenueMaintain high standards of presentation and cleanlinessEnsure full compliance with health & safety guidelines for staff and customersFollow all operational procedures and company policies consistently

Main ResponsibilitiesRespond to sales enquiries over the phone and face–to–face, advising on available servicesMaximise every customer enquiry to achieve personal and team sales targetsCarry out administrative duties to ensure compliance with company proceduresMaintain a clean, organised, and professional environmentLone working will be required; during such times or when management is absent, you may be given key holder responsibilitiesForklift operation as required (training will be provided if applicable)Implement and follow procedures to minimise and recover bad debtConduct regular physical inspections of the premises and customer areasPerform general housekeeping and other ad hoc tasks as needed

Person SpecificationTo succeed in this role, candidates should demonstrate:Strong written and verbal communication skillsAbility to speak clearly and actively listen to customer needsSelf–discipline, organisation, and attention to detailComfort working both independently and within a small teamAbility to confidently represent company services following training and induction

Ad ID: 5416972989