Client Services Co-ordinator

Description

What we do:

Skinade - better skin from within was launched in 2013 in the UK. Skinade was the pioneer of the inside out approach to skincare. Our products are results driven, clinically proven, and protected by patents.

Our products are exclusively available through professionals and are truly professional grade. We are now stocked and recommended by over 1100 professionals in the UK.

We are a privately owned business dedicated to innovating new approaches to skincare. Our success has taken us from start up to the world's leading professional grade skincare drink in just a few years. We continue to grow rapidly driven in part by the launch of new ground-breaking products in 2019.

We have won over 30 leading industry awards in the UK and the US.

What we're looking for:

2 years minimum Customer service experience

Outgoing and friendly

Self-starter

Ability to work alone & in a team environment

strong work ethic

multilingual (ideally)

background in skincare, aesthetics, fashion or sport (ideally)

graphics skills (ideally)

Summary of responsibilities:

To manage the web/phone sales of both B to B and B to C sectors

Identify sales opportunities from enquiry emails

Manage the growth of the brand by answering emails/phones calls and playing a critical role in achieving brand customer services excellence both nationally and internationally.

To proactively engage / call our B to B business and play a support role to senior management and take on certain office administrative tasks from time to time.

Working directly with colleagues on marketing activities both within the B to B and consumer focused business sectors. This shall include social media, seminars / shows / conferences design and visual setup, supporting marketing materials production, graphics, copy, send outs and maintaining POS and communications stock levels.

Administrative support such as updating packing lists, helping with venue booking and travel/accommodation.

Understanding and maintaining the professional brand position and supporting Partnership Managers and fellow office staff in their sales and training activities.

From time to time there will be the opportunity to attend industry conferences.

Job Type: Full-time

Pay: Up to GBP33,000.00 per year

Additional pay:

Yearly bonus

Benefits:

Casual dress

Company events

Discounted or free food

Free parking

On-site parking

Schedule:

Monday to Friday

Work Location: In person

Expected start date: 25/08/2025

Ad ID: 5416936007