Call Centre Agent

Description

Job Title: Call Centre Agent

Location: Shoreditch, London

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Requirements

The Role:

This is an exciting phone-based B2B sales role, perfect for someone with call centre or telesales experience who’s ready to develop as a broker. You’ll be advising business customers, identifying their needs, and helping them secure better deals through our network of trusted suppliers. Full training provided for motivated candidates looking to build a career in consultancy.

Day-to-Day Responsibilities:

Make outbound calls to new and existing business leads, including web enquiries and warm leads

Understand client needs and offer tailored utility solutions across energy, telecoms, payments, waste, and water.

Prepare quotes and negotiate competitive rates with suppliers

Manage ongoing client relationships and renewals

Meet and exceed daily, weekly, and monthly sales targets

BenefitsWhat We’re Looking For:

1+ years of experience in a call centre, telesales, or B2B sales role

Confident phone manner and ability to build rapport quickly

Organised, motivated, and goal-driven

Industry experience (energy, payments, telecoms, waste, water) is a bonus - but not essential

Ambition to progress into a broker or senior sales position

What You’ll Get:

£19,000–£28,000 basic salary (depending on experience)

Uncapped commission – top earners taking home £60k+

Fast-track career progression into broker and team leader roles

Fun, sociable office environment in Shoreditch

Free gym membership, regular socials, and Christmas shutdown

Ongoing training and professional development

Ad ID: 5416987425