Assistant Store Manager

Description

About Us

We are currently looking for an experienced sales manager to join our York store.

As a mobile phone franchise operating under a global brand we need to stand out from the rest by providing the best experience not only for our customers but for our teams as well.

In the technology world we are lucky to always have new products launching meaning that no two days are the same and there's always something new to learn.

What are we looking for?

Working in a fast paced environment with new product launches, ever changing promotions and advances in technology we need someone with an eye for detail who is adaptable and can work under pressure.

A passion for people and sales is a must as you'll need the trust and buy in of both your team and your all important customers.

Working in the sales environment means a culture of support and coaching is key to deliver results and inspire your people to keep reaching for that next goal!

You'll need:

effective leadership and the ability to motivate others

the ability to plan and prioritise workloads and delegate accordingly

customer focus

the capacity to grasp new concepts quickly

the ability to multi-task and work under pressure

shrewd business sense and well-developed commercial awareness

a desire to work as part of a team to generate fresh and innovative ideas.

Responsibilities

As an assistant store manager, you'll need to support the store manager by:

manage and motivate a team to increase sales and ensure efficiency

manage the sales process end to end to ensure consistency and compliance

manage stock and ensure the correct controls are in place

analyse sales figures and forecast future sales

analyse and interpret trends to facilitate planning

use information technology to record sales figures, analyse data and forward plan

deal with HR issues such as interviewing potential staff, conducting appraisals and performance reviews

provide or organise training and development

ensure standards for quality, customer service and health and safety are met

resolve health and safety and security issues

respond to customer complaints and comments

organise special promotions, displays and events

update colleagues on business performance, new initiatives and other pertinent issues

spending time on the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues

deal with sales, as and when required

maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing

initiate changes to improve the business, such as looking for ways to involve us in the community and grow our brand locally

promote the organisation locally by liaising with the community and local businesses

managing the store audit and ensuring compliance standards are being met at all times

Experience

Experience of working in sales is a must

We are looking for candidates who have been in a sales management role for at least one year

Retail experience is not necessary as we are not traditional retail and follow a structured sales process

Experience of working in a regulated sales environment is preferred but not essential

Working Hours

Our opening hours are Mon- Sat 9am - 5.30pm and Sundays 10.30am-4.30pm

Weekend working is crucial due to us being on the high street managers are required to work Saturdays and at least 2 out of 4 Sundays per month

We are open on all bank holidays apart from Christmas Day, Easter Sunday and New Years Day

As an assistant manager there will always be an element of needing to be available to your team outside of working hours for emergencies etc.

Salary and Benefits

The salary for this role starts at GBP26,000 per year with expected earnings between GBP26-GBP38k

Uncapped commission is a big part of the package we offer so the world is your oyster in terms of how much you can earn

Company Pension provided

You will also be issued a company laptop

Fantastic staff discount

Progression within the company and the opportunity to develop

Dedicated Employee Welfare Manager

Job Type: Full-time

Pay: GBP26,000.00-GBP37,957.26 per year

Work Location: In person

Reference ID: MathesonCommsASM1

Expected start date: 01/09/2025

Ad ID: 5416933927