"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
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"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
We aim to consistently deliver what we say we do by setting the correct expectation from the very outset and keeping you informed with regular and relevant updates; this approach is underpinned by our Service Level Agreement (SLA). We provide one uniform SLA for all NGN services, making reported incidents more straightforward to track and manage and overall transparent.
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Reviews (5)
Please note: any reviews provided by our partner, Bark are not managed or verified by Gumtree.
5.0out of 55 reviews
Mark Christie
6 May 2025
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I am extremely pleased with the services provided by NGN. Their customer support team is always responsive and helpful, addressing our requests promptly and efficiently. NGN's commitment to delivering top-notch service has truly exceeded our expectations. Highly recommend!
Colin Perkins
22 April 2025
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We have recently commenced the migration of our mobile phone estate to NGN. The experience in working with NGN right from the initial engagement has been excellent they are extremely easy to work with. They provide a very fast turnaround on any questions, help to pull the TCO & ROI details together if needed to present the proposal the stakeholders. They are very professional in their approach and very customer focused which has helped Affinia achieve large cost savings for our mobile estate. I would highly recommend NGN as a safe pair of hands and will be working with them on other service initiatives where that can help achieve our cost containment and growth plans.
Stephen Moore
22 April 2025
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We have been working with NGN as our provider for over two years, managing our large estate of mobile devices. As Wienerberger Ltd has grown and acquired multiple companies over the last few years, NGN has seamlessly migrated hundreds of mobile phones to their service multiple times. They have been consistently active in reviewing and finding ways to reduce our monthly bills and have one of the fastest support responses I have ever seen. I would highly recommend NGN
Oliver Fisk
22 April 2025
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As a corporate customer for mobile telephony and data connection services for a large and mobile workforce I have found NGN's service to be second to none. The onboarding was great and the consistent service and support throughout our relationship has been so good I have not even considered looking elsewhere. I would happily act as a reference customer should anyone be at the start of their journey with NGN.
Christian Clarke
8 May 2025
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I have been working with NGN for 3 years overall with 2 different companies, I am extremely happy with the service and support provided by NGN. Their support is next to none, nothing ever seems an issue and our account management has been excellent. The initial migration to NGN was smooth and the help and advice from the support team was a great addition. I would highly recommend NGN.
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
