Customer Whisperers
Overview
- Operates in Coventry
- Posting since 2025
Portfolio
Services
Description
At my core, I help people and businesses create unforgettable experiences that drive loyalty, trust, and real commercial results.
As both a keynote speaker and Managing Director of Customer Whisperers, I work with organisations to improve the way they connect with their customers. I focus on the entire journey — not just service, but also sales, marketing, operations, and leadership culture.
We’ve partnered with brands like Chester Zoo, Sykes, O2, Audi, Cazoo, Boohoo.com, Redrow, National Express, and Macmillan Cancer Research. Just as proudly, supported ambitious start-ups, fast-growing scale-ups, and public sector organisations.
My keynotes are known for powerful storytelling, grounded in behavioural science and psychology, with insights drawn from a career that started on the contact centre floor and led to the boardroom. I speak at conferences, leadership events, and internal offsites - helping audiences think differently and act with intent.
Whether you’re looking to transform your customer experience, improve retention and reviews, or book a speaker who blends heart and commercial impact, I’d love to connect.
Ad ID: 8623674880
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