Operations Manager

Description

Operations Manager - Chichester (Hybrid)

Are you a proactive leader with a passion for team success and operational excellence?

Due to continued growth, our well-established client is seeking an enthusiastic Operations Manager to join their vibrant team in Chichester. This is a fantastic opportunity to make a real impact in a dynamic and supportive environment.

Location: Chichester - just a 10-minute walk from the train station

Hybrid Working: Minimum 3 days in the office per week

About the Role

As Operations Manager, you'll lead service delivery and workflow management across the Operations Team. Your focus will be on optimising resource use, driving productivity, and enhancing team performance.

Key Responsibilities

Team Leadership/Management

Lead and support a team of 10-15 Operations Analysts

Conduct regular check-ins and performance reviews

Promote well-being and development through training and mentoring

Manage recruitment and annual leave in partnership with HR

Foster a collaborative and engaging team cultureResource & Workflow Management

Oversee daily operations and ensure quality output

Maintain the delivery calendar and manage capacity planning

Monitor task progress and remove delivery barriers

Encourage open communication and teamworkContinuous Improvement

Work with analysts to map processes and identify efficiency's

Develop KPI reports with actionable insights

Use customer feedback to drive long-term improvements

What We're Looking For

Proven leadership and people management skills

Strong organisational abilities and reliability

Integrity, discretion, and professionalism

Excellent communication and a drive for improvement

Why Join?

Be part of a dynamic, supportive team where your input matters

Opportunities for personal and professional growth

A vibrant office culture that values innovation and collaboration

Benefits

Up to 27 days annual leave + Bank Holidays

Healthcare Cash Plan

24/7 GP access

Hybrid working

Ready to Make a Difference?

If you're excited about leading a team and driving operational success, we'd love to hear from you. Apply today and take the next step in your career!

Adecco is a disability-confident employer. We're committed to inclusive recruitment and supporting candidates of all backgrounds and abilities. If you need reasonable adjustments at any stage, please let us know - we're here to help.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Ad ID: 5416946243