Quality Manager

Description

Quality Manager

Join Our Team as a Quality Manager!

Part-Time | £16.00 per hour | 25 hours per week

Ace Cleaning Company

*Note: only bespoke applications with a full CV and an accompaning letter explaining why this position suit you will be considered.

Are you passionate about quality, compliance, and continuous improvement? Ace Cleaning Company is looking for a dedicated Quality Manager to uphold and enhance the standards of our services across all sites.

About the Role

As our Quality Manager, you’ll play a key role in three core areas:

General Quality Management

* Maintain and audit ISO 9002 and ISO 14002 systems.

* Monitor staff attendance via our app-based system.

* Ensure customer satisfaction through regular communication.

* Oversee accurate invoicing and internal auditing processes.

Site Quality Audits & Complaint Management

* Conduct regular site audits and assess service quality.

* Collaborate with the management team to plan and confirm corrective actions.

* Resolve minor non-conformance issues directly with operational staff.

Staff Training & Wellbeing

* Review and support staff onboarding and induction training.

* Monitor ongoing training needs in areas such as:

* Health & Safety

* COSHH

* RIDDOR/Incident Reporting

* Safeguarding

Working Hours & Benefits

* 25 hours per week, can be over 4 days. Between 8:00am & 4:00pm.

* £16.00 per hour

* 28 days holiday (20 days annual + 8 statutory)

* Supportive team environment with a focus on staff wellbeing

Apply Today!

If you're ready to make a real impact and help us deliver exceptional service, we’d love to hear from you. Full training provided for an enthusiastic individual who can demonstrate a drive to continuous improvement.

Note only bespoke applications with a full CV and an accompaning letter explaining why this position suit you will be considered

Ad ID: 5416940617