Contact Pro-Connexions
Pro-Connexions
Service Desk Analyst
Birstall, Leicestershire
- Hours
- Full Time
- Posted
- 5 days ago
- Salary
- £25,000 - 26,000 - Annum
- Recruiter
- Pro-Connexions
- Closes
- 01 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support.
As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Ideally the successful person would have an understanding of managing and logging tickets , understand what a SLA is and have the ability to learn new skills.
Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any 1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career
Ad ID: 5416885946
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