Contact Mistral Recruitment
Mistral Recruitment
Despatch Team Leader
Dorking, Surrey
- Hours
- Full Time
- Posted
- 3 hours ago
- Salary
- £28,000 - 30,000 - Annum
- Recruiter
- Mistral Recruitment
- Closes
- 10 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
JOB TITLE: Despatch Team Leader
Hours Monday to Thursday 7.00-17.00
Principle Accountabilities
Primary responsibility the smooth running of the Despatch department, which includes running of machines, performing operations and producing good quality products, packing and sorting, client liaison and despatch and delivery of goods.
Activities, Duties and Key Tasks
* To apply quality control requirements as directed and report problems, ensuring the SOP is updated accordingly.
* Prepare the Kanban orders and invoices for customers.
* Prepare orders as per the outstanding order book and invoice the customer accordingly.
* Manage the smooth export and import of goods required by the business and manage logistics with the suppliers. Liaison with third parties where appropriate to ensure the Company’s logistic requirements meet expectations and deadlines.
* Oversee or prepare the pallets or boxes for despatch.
* Raise PO for packing and manage packaging.
* Identify and provide training to members of the team to provide them with the skills to undertake new jobs and review quality and quantity of outputs.
* Ensure materials are not wasted by yourself or by the team and that scrappage is recorded accurately and according to Company requirements.
* Lead the team – organise and monitor workloads.
* Ensuring staff are working to prescribed timings and standards.
* To participate and contribute to the quality of products/services to include participation in 8D investigations.
* Report back to the Production Manager and attend meetings/participate as and when required.
* Handle third party deliveries and collections.
* Quantity of work output must be accurate and be met in line with deadlines.
* To liaise with the Production Manager regarding staff performance and ensure that company procedures are being followed, and monitor times, including the monitoring of lengths of breaks and absences. Not monitoring staff sickness.
* To maintain Company and accredited standards adopted by the Company.
* To ensure that good housekeeping is implemented and maintained.
* To take responsibility for addressing poor practices either personally or by pointing them out tactfully to staff members.
* Liaise with the Quality Engineer regarding quality control practices, ensuring quality is implemented in line with Company practice.
* Liaise with Customers as necessary in a timely and professional manner.
* Control stock of finished goods – ensuring stock records are up to date on a daily basis.
* Control goods in – book in raw materials on a daily basis.
* Control internal stock movements on a daily basis.
* Patrol as and when required in line with SOP requirements with responsibility for quality of output.
* Ensure that parts are organised, sorted and packed in line with SOP.
* Attend training as required and ensure personal development, relevant knowledge techniques, and skills are suitable and sufficient to meet the demands of the job.
* Ensure that all health and safety standards and procedures are fully observed and adhered to.
* To be responsible for own health and safety and to take reasonable care, commensurate with the position, for the health, safety and welfare of others within the working environment, which includes wearing, and ensuring others wear, the appropriate Personal Protective Equipment (PPE).
* To undertake all other reasonable duties commensurate with position or if directed by the Senior Management Team.
* To undertake any additional duties that may be asked of you by your supervisor, which may include but not be limited to setting drills and jigs, creating invoices, packing slips and delivery notes, making deliveries using the company van, locking and unlocking of gates and exits, and any other task that contributes to the smooth running of the department and company.
Person Specification
Ability to work in a team Essential
Ability to trouble shoot Essential
Warehousing and stock management Desirable
Experience in managing a Team Desirable
Excellent communication skills, both written and verbal Essential
Good attention to detail Essential
Proactive continuous improvement and can-do attitude Essential
Desire to progress and improve systems Essential
Ability to be flexible within the team Essential
Must have a driving licence and access to a vehicle Essential
Lean Manufacturing knowledge Desirable
Understanding of Health & Safety legislation requirements Desirable
Training will be provided as necessary
Ad ID: 5416926714
Stay Safe
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 8