Senior Export Clerk

Description

Freightserve recruitment are looking for a Senior Export Clerk for a well-established Freight Forwarder based in the Feltham, Middlesex area.

Key Responsibilities:-

Arrange and manage air export shipments from origin to destinationBook cargo space with airlines and liaise with customers and freight partners. Researching and planning the most appropriate route for a shipment (taking into account the perishable or hazardous nature of the goods, cost, transit time and security)Monitor shipment progress and provide real-time updates to clientsCASS (If required)Arranging appropriate packing (taking account of climate, terrain, weight, nature of goods and cost), delivery and warehousing of goods at their final destination.Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes.Offering consolidation services by air, ensuring cost-effective and secure solutions to small shippers with insufficient cargo to utilise their own dedicated units.Liaising with third parties to move goods by air in accordance with customer requirements.Arranging insurance as requiredUnderstanding and use of electronic e-mail and word documents.Liaising with management for large volumes and out-of-gauge movements by air.Documentation & Compliance:-

Prepare and process export documentation (HAWB, MAWB, commercial invoices, packing lists, certificates of origin)Data Entry Accuracy: Ensuring correct input of shipment and billing details.Complete customs entries using CDSEnsure compliance with HMRC regulations and internal SOPsCustomer Service:-

Serve as the main point of contact for clients regarding shipmentsSometimes providing quotes and resolve queries or delaysMaintain strong relationships with clients and logistics partnersClear and professional communication with clients, airlines, and internal teams.Team Collaboration: Working effectively with colleagues in operations, sales, and accounts.Problem Solving: Handling delays, missing documents, or urgent shipments calmly and efficiently.Experience:

Minimum 2-3 years in Air export freight forwarding.

Strong communication and interpersonal skills

Ability to work independently and within a team

High attention to detail and time management

IT literate

Understanding of air freight operations and customs procedures

Familiarity with CDS and airway bill preparation

Working Hours: Monday - Friday () Saturday morning on a rota basis.

Benefits:-

Quarterly bonus scheme if Company meets budget targets25 days of annual leave. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Ad ID: 5416950540