Life Science Customer Operations Agent

Description

Freightserve recruitment are looking for a Life Science Customer Operations Agent for a well–established niche sector Freight Forwarder based in the West Drayton, Middlesex area.

Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt

Main Responsibilities:

Domestic and International freight forwarder for the transport of time–Critical, temperature–sensitive biological & pharmaceutical shipments.

To prepare and present quotes for Air & Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & Company's timescales. To ensure data & security integrity of both Customer & Company's information is always controlled. Co–ordinate with other offices & Groups. Co–ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co–ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation. Prepare & complete Customs Control submissions for Imports & Exports. To work with all types of cargo and all necessary associated tasks. To use company vehicles on occasion to deliver and collect paperwork and or shipments. To undertake any training courses required to understand and complete job tasks. To co–ordinate Group project tasks as and when directed.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Ad ID: 5416972878