IT Support and Endpoint Technician

Description

IT Endpoint Technician

Location: Kings Cross

Hours: 40 hours/week (Mon–Fri, 09:00–18:00, 1-hour lunch)

Starting Salary: £28,808

Annual Leave: 23 days (rising to 28 after 5 years)

Remote Work: Flexible home working is not available

Travel: Occasional visits to other sites

About the Role

A leading pathology company in the UK is seeking a proactive and technically skilled IT Endpoint Technician to support its endpoint infrastructure. This is a hands-on, physically active role based on-site, ideal for someone with a passion for hardware and a drive to learn and grow in a dynamic IT environment.

Key Responsibilities

Provide first-line desktop support for endpoint infrastructure

Manage and escalate IT helpdesk tickets

Deploy and configure PCs, laptops, thin clients, mobile phones, and printers

Perform hardware upgrades and repairs

Set up Windows user accounts and email mailboxes

Participate in system patching and endpoint security

Maintain documentation and respond to emergency support requests

Collaborate with internal teams and external engineers

Ensure compliance with data protection and security policies

Who This Role Would Suit

Hardware-focused: Comfortable replacing parts and upgrading computers

Experienced or keen beginner: Ideally 1+ year in a similar role, but we’re open to enthusiastic learners

Physically active: The role involves lifting, moving, and setting up equipment

Eager to grow: Motivated, proactive, and ready to take initiative

Why Join Us?

You’ll be part of a supportive IT team within a respected healthcare organisation, contributing to essential services and gaining valuable experience in a fast-paced technical environment

Ad ID: 5416979716