Property Manager

Description

Property Manager

We are seeking a proactive and experienced Property Manager to join our dynamic and customer-focused team in Westminster. This role is ideal for someone with a strong background in AST (Assured Shorthold Tenancy) management, who thrives in a fast-paced environment and takes pride in delivering excellent service to tenants and landlords alike.

Key Responsibilities:

* Manage a portfolio of approximately 100 residential AST properties

* Handle day-to-day repairs, maintenance, and landlord / tenant queries

* Conduct routine property inspections

* Manage deposit returns in line with tenancy agreements and legal guidelines

* Issue Section 21 and Section 8 notices as necessary

* Work closely with progressors to ensure all pre tenancy conditions and repairs are met

* Covering colleagues when on annual leave

* Deal with council tax queries related to vacant or managed properties

Note: You will not be responsible for rent arrears, service charges, ground rent, or utility bills.

Must-Have Requirements:

* 3+ years of hands-on AST property management experience

* Strong customer service background

* Willingness and ability to commute to Westminster

* Can do attitude and willingness to learn

* Exceptional customer service / organisational and telephone manner

* Able to deal with workload under pressure

Nice-to-Have Skills

* Experience using Alto or Reapit (property management software)

* Familiarity with Fixflo (maintenance platform)

* Previous experience in a boutique property company

* ARLA qualification (or working towards)

Salary & Benefits

* £32,000 – £36,000 depending on experience

* 1 WFH day per week (2 after successful probation)

* Birthday off each year

* Dress-down Fridays with a 5:00 PM finish

* Free lunch of your choice on the last Friday of every month

* Quarterly £500 bonus based on positive customer service reviews

* 20 days annual leave + bank holidays

* Additional day of leave for each year of service

* Company mobile phone provided

Career Progression Path

Senior Property Manager Assistant Manager Head of Property Management

Ad ID: 5416906218