Property Manager

Description

Are you an experienced Property Manager with a passion for quality, service, and operational excellence?

Kenny Recruit are partnering with a rapidly expanding, premium student accommodation provider to find a standout Property Manager for their Liverpool portfolio. Currently managing over 2,000 high-end student bedrooms across three UK cities and growing at 50% annually, this is a prime opportunity to join a dynamic, entrepreneurial team reshaping student living.

Pay: £28,000.00 - £33,000.00 per annum (dependent on experience), plus performance bonus

Location: Liverpool (5 days in the office)

Working hours: 8:00am - 5.00pm

Your Role:

You’ll take full ownership of a portfolio of approx. 250 HMO student properties in Liverpool. This is a hands-on, strategic position at the heart of regional operations — ideal for someone who is organised, proactive, and passionate about delivering exceptional tenant experiences.

Key Responsibilities:

* Working alongside maintenance department to ensure properties are kept up to brand standard. Dealing with maintenance emergencies, required quoted works, planned maintenance.

* Where necessary, organise external contractors. Making sure contractor payments align with company invoicing policy.

* Managing a large portfolio of properties; quarterly maintenance inspections, dealing with tenant and guarantor queries, identifying asset improvements

* Ensuring the on boarding of new properties from the development team is seamless.

* Maintaining good tenant relations from move-in to move-out dates. Working with Senior Management on customer satisfaction surveys and feedback.

* Maintain 100% HMO compliance across the portfolio for the year, including instructing and managing compliance contractors, updating CRM system with relevant certification.

* Proactively organising the summer handover of properties including cleaning tender, organising summer staff, inventories and check ins.

* As the face of the business, you will have day-to-day responsibility for delivering good customer service with a target of striving for 5* customer reviews.

* Proactively look to streamline maintenance reporting systems.

* Monitoring of WhatsApp group out of hours, assisting with the monitoring of out of hours which is handled by a third-party contractor Prop Call, to assist them with any property specific queries/ nuances/ advise on call outs.

* Out of hours lock outs – lock outs are currently attended to in house by the full Liverpool team – paid call outs.

* Property and tenant administration; dealing with council tax, assisting the Operations team with utilities.

* Work closely with the accounts team to advise on tenant payments

* General office administration in relation to managing the properties, including managing key audits and other tasks.

You’ll Be:

* An experienced Property Manager (ideally with HMO and/or student lettings experience)

* A self-starter who thrives in fast-paced, evolving environments

* Obsessed with quality, customer satisfaction, and efficiency

* Eager to make an impact in a scaling national business

* Able to drive and own a car

Why Join?

* Be part of a mission-driven company redefining student accommodation

* Help scale a trusted, high-growth brand with national ambitions

* Join a supportive, high-performance culture where your ideas and efforts matter

Next Steps…

Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible.

We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Ad ID: 5416906064