Income Manager - Housing

Description

Our client, a leading provider of social housing based in South East London / Kent, has a fantastic opportunity for an Interim Income Manager on an initial six month assignment.

They are seeking a forward-thinking and skilled Income Manager to take the lead on rent collection, Right to Buy, service charges, and income performance during a time of change and opportunity.

This is a hands-on leadership role with real impact, perfect for someone who thrives on turning around services, leading teams, and navigating shifting housing policies like the Renters Reform Bill

Responsibilities:

Leading a team of 7, two direct reports (including Right to Buy and Income Officers)

Managing rent and service charge collection across general needs.

Driving income performance and tackling rent arrears

Handling approximately 18 Right to Buy cases per year and preparing for growth

Supporting service charge consultation and improvements

Ensuring data accuracy and compliance with consumer standards

Preparing for future regulation and inspections

Motivating and improving a team in need of strong, proactive leadership

Requirements;

Demonstrated experience managing income or rent services in a local authority or housing provider.

Understanding of Right to Buy legislation, data returns, and consumer standards.

Evidence of delivery and improvement in other Local Authorities or similar housing settings.

Strong financial awareness with the ability to interpret data and forecast risk.

Confident communicator, especially when dealing with residents.

Forward-thinking and adaptable to policy change and strategic service planning.

This client operates a hybrid work pattern of 2 days in the office per week.

If you're ready to take the lead in a vital service area with challenge and opportunity in equal measure, apply today

Ad ID: 5416900187