Client Services Executive

Description

Client Services Executive, Property – Leeds - £24,000 - £28,000

This position is with a Property Investment firm in Leeds who help people purchase property for the purpose of investment and property portfolio building.

Your role will focus on the service the client receives from when their property purchase exchanges contracts through to completion, and getting the properties furnished and presented ready for tenants to move in.

This Property Investment firm are on a big recruitment drive due to really positive growth and now looking for a Client Services Executive to join the After Sales team. You’ll play a pivotal role in the management of their off‑plan property clients, from post-exchange through to completion, ensuring a seamless journey and outstanding service.

In brief but not limited to;

Act as the main point of contact for buyers after exchange.

Manage communication with investors, mortgage brokers, sellers, surveyors, other selling agents, suppliers, and developers.

Coordinate and book in mortgage valuations, snagging reports, and furniture installations.

Handle invoicing for snagging works and furniture orders, and place purchase orders with suppliers.

Manage and escalate client complaints professionally, always aiming for swift resolution.

Support the After Sales Manager, stepping in to help with exchange-related tasks when needed.

Experience required

It would be ideal for someone to have prior experience working in property, especially an understanding of what happens once a sale is agreed, known as sales progression, but this is not essential.

The desired skills and experience are as follows;

Ability to communicate via phone and email to a variety of different people

Ability to prioritise work in order of importance and dead lines

Previous experience working within customer services

Highly organised and pragmatic

Intermediate computer skills, particularly excel, word and basic financial admin software

What’s in it for you

On top the package on offer, this is a superb opportunity for someone to get into the Property Investment world. From a role like this, you could in time transition into a number of different departments within the business which includes Investment Sales, After Sales, Property Acquisition and Letting and Property Management.

£24,000 - £28,000 basic salary depending on experience

Hybrid working option following probation

Monday to Thursday 9am to 5.30pm & Friday 9am to 5pm

28 days holiday (including bank holidays)

3 bonus days off at Christmas

Additional holiday allowance for every year of service

Your birthday off

Dress down Fridays

Early finish Fridays

Quarterly company performance incentives

Monthly team Awards

Quarterly team Socials

Company events

Company pension

Ad ID: 5417246567