PIKWELL LTD

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Extremely unprofessional and stressful experience!! I had booked an end of tenancy clean 2 weeks in advance with clear specifications, even sent them photos of the flat beforehand and provided a ladder in case they needed it for the windows. Less than 24 hours before, I was told the cleaner would arrive 2 hours late. Despite assurances that two cleaners would attend, one left early, leaving the other to finish alone- resulting in the clean ending nearly 2 hours late. I was charged a late checkout fee and a fee because the toilet wasn’t cleaned properly as a result. They were rude, uncooperative, and created a hostile environment. Most shockingly, they illegally recorded our phone call and filmed me without consent, threatening to use it as “evidence.” After receiving multiple calls, messages and threats of legal action. I paid in full only because they refused any compensation and became increasingly aggressive. Avoid at all costs.

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Never recommend this company in a million years They r a joke didn’t want to give them a vote

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We had a house clean to be done before we moved in. The team came in and did a professional and thorough job in the clean of the house

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They did an outstanding end of tenancy cleaning job for my flat. Carpets were cleaned thoroughly. Appreciated Lilly!!

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They did an outstanding end of tenancy cleaning job for my flat. Carpets were cleaned thoroughly. Appreciated Lilly!!