Sales Support

Description

Job description

Are you looking for a fantastic career in the Financial Services Sector, but you don't have the qualifications or industry experience? If you have the personality, drive, and work ethic to succeed in financial services then we have the opportunity for you. Do you want to join the UK's fastest growing Top 50 brokerage firms?

We are on the hunt for an enthusiastic individual to join our dynamic Support Team who has a passion for client service and willingness to embrace teamwork. This is an extremely exciting role with an opportunity for career progression.

We are conveniently based off junction 25 of the M1.

Description:

Entry level job which requires no specific previous experience

Permanent & full - time role

Fast paced environment

Office-based role

Your role:

Your role is to assist the Mortgage Qualifiers by carrying out all administration tasks to ensure our clients receive a continuous, personal service to throughout their entire mortgage journey. Consequently, it's essential we maintain an exceptional level of service to build strong relationship with both the client and the customer, whilst meeting the deadlines.

Day-to-day tasks:

Dealing with inbound and outbound calls in a polite and effective manner

Transferring client documents internally.

Carrying out Decision in Principles for clients when instructed.

Monitoring of the department email inbox.

Updating internal CRM systems

Contacting clients to book appointments.

Required knowledge, skills, and qualifications

Excellent inter-personal and presentation skills, with outstanding communication and listening skills and the ability to explain complex information in a clear and simple format. Alongside this, it's essential you can demonstrate confidence in dealing with both inbound and outbound calls

Ability to work accurately with an outstanding attention to detail, whilst confidently knowing how to prioritise tasks

Ability to quickly adapt to new software packages and online processes in a fast-paced environment

Knowing how to work effectively in a team environment and communicate with your peers

Able to demonstrate and evidence that they embody our Core Values.

You will be required to work 50% of weekend days.

Positive - Dependable - Flexible - Respectful - Honest

Excellent onward career progression opportunities to:

Team and divisional management

Training and mentoring

Internal career progression towards mortgage advisor roles

Benefits

Permanent & full - time role

20 days holiday plus bank holidays, escalating by 1 day annually to a maximum of 25 days

Enhanced staff referral commission

Core Values bonus scheme

Incredible career progression and promotion pathways available to all

Overtime available

Job Types: Full-time, Permanent

Pay: From GBP21,000.00 per year

Additional pay:

Loyalty bonus

Performance bonus

Yearly bonus

Benefits:

Company events

Company pension

Schedule:

Overtime

Weekend availability

Work Location: In person

Ad ID: 5416935933