Renewals Specialist

Description

Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management.

The salary for this position is £25,000 per annum and contains many benefits.

Package for a Renewals Specialist:

Salary: £25,000 per annum

Hours: Monday - Friday, 9am - 5.30pm

Contract Type: Permanent

Location: Solihull

Casual dress

Company pension

Cycle to work scheme

Employee discount

Free parking

On-site parking

Private medical insurance

Referral programmeKey Responsibilities of a Renewals Specialist:

Owning and managing the full contract renewal lifecycle with precision and professionalism

Communicating proactively with the client to ensure timely and smooth renewals

Monitoring and tracking the expiration dates of managed service contracts

Proactively initiating discussions with clients regarding contract renewals

Preparing and presenting contract renewal proposals to clients

Negotiating contract terms, pricing, and service level agreements to secure renewals

Identifying opportunities for upselling additional services or solutions to existing clientsKey Skills and Experience of a Renewals Specialist:

Previous experience in contract renewal management, customer relationship management or a related role is preferred

You should be proficient in CRM and contract management software

KPI driven with a focus on revenue generation and customer retention

Strong communication and negotiation skills is necessary

The ability to work collaboratively with cross-functional teams

You should have a good understanding of managed services, IT solutions, and current technology trendsIf you are interested in this position and have the relevant skills required, please apply now!

Red Recruitment (Agency)

Ad ID: 5416917100