Print Estimator / Customer Service Representative (MUST have Previous

Description

A new opportunity has arisen to join a printing company that has been established for over 50+ years in Peterborough. This role will involve contacting existing and potential clients to promote their products, together with sales support responsibilities. This role will play a vital role in the growth and development of the company. You must be a pro-active, self-motivated individual showing exceptional attention to detail. You will be able to demonstrate both excellent customer service and sales administration experience, with proficient computer skills and strong numeracy skills

Key responsibilities for the role include:

Dealing with incoming calls, customer enquiries, online sales & any non-compliance issues - Updating a CRM system.

Development of new & existing Client - understanding of client's brand values with regular close contact with account management, which includes face to face client visits (internal and external), review meetings.

Working off site at networking events (this could include early morning or evening appointments).

Managing key accounts and key projects, together with being involved in ad hoc projects and campaigns.

Daily duties include: Quoting, job management, client liaison, procurement and scheduling of jobs and production priorities.

Chasing corporate clients for contracts, paperwork and artwork.

Cold Calling, Telesales.

Managing client's expectations and problem resolution.

Data analysis.

Help Developing clients marketing

Key skills include:

Experience in sales administration in either print or promotional gifts industry

Excellent organisation, planning and time management skills

Excellent communication skills, both written and oral

Excellent accuracy, numeracy and attention to detail

Preparation of client presentations

Good team-working skills

Ability to manage own time and priorities

The ability to work well under pressure at a fast pace

Creative, innovative 'can-do' attitude & will to go the extra mile

Proficient in the use of a computer including MS Word, Excel

Calm approach to problems and issue resolution

Desirable skills:

Experience of working with CRM and

Tharstern MIS

Previous experience as a salesperson or account manager is desirable

Salary/Benefits: Dependent on experience

Job Types: Full-time, Part-time

Pay: GBP21,000.00-GBP28,950.00 per year

Expected hours: 25 - 40 per week

Application question(s):

Experience in sales , administration in either print or promotional gifts industry.

Education:

GCSE or equivalent (required)

Experience:

Customer Service / sales in printing: 2 years (required)

Ability to Commute:

Peterborough, Cambridgeshire (preferred)

Work Location: In person

Ad ID: 5416933880