Part Time Customer Support

Description

Part-Time Customer Services & Partner Liaison – Near Corby

Location: Near Corby, Northamptonshire (Hybrid working available but mainly office based)

Working Hours: Part-Time, 3 full days per week

Type: Permanent

Salary: £22,000 – £26,000 pro rata (DOE & proximity to office)

Start Date: ASAP

Join a Growing Health & Wellness Brand!

Are you a people person with a passion for great service and building lasting relationships? Want to be part of a vibrant, growing business in the organic health and wellness sector?

We’re working with our esteemed client, a premium provider of organic superfood juices sold across the UK and Europe. As they expand their online and affiliate networks, they are looking for a Customer Services & Partner Liaison professional to join their team part-time (3 days/week).

This is a fantastic opportunity to work with a dynamic brand at the forefront of health innovation, offering a flexible hybrid working model and the chance to make a real impact in a close-knit team.

Key Responsibilities:

Customer Support (UK & Europe):

Handle orders and enquiries from individual customers, affiliates, and wholesale partners

Provide outstanding service across both English and German-speaking regions (if applicable)

Make proactive calls for upselling, customer retention, and feedback collection

Manage and resolve complaints with professionalism and care

Affiliate & Partner Development:

Help grow the affiliate and partner network across the UK, Germany, and Europe

Reach out to potential partners—bloggers, SPAs, wellness centres, influencers—via phone and social media

Support recruitment campaigns and contribute to lead generation

Collaborate with marketing and ops for campaign delivery

Internal Collaboration:

Share customer insights for service and product improvements

Provide cross-departmental support during busy periods

Contribute creative ideas from customer feedback

Ideal Candidate:

Fluent in English (other languages would be a bonus but not essential)

Experience in customer service and/or sales roles

Friendly, confident phone manner and excellent communication skills

Highly organised and self-motivated, with strong attention to detail

Comfortable using email, Excel, Word, PowerPoint, Instagram, LinkedIn, etc.

Proactive mindset and a passion for delivering solutions

Interest in health, nutrition or wellness is a bonus!

What’s on Offer:

Competitive pro-rata salary (£22–26K)

3-day working week with hybrid flexibility

A role with purpose – work with a brand focused on health & wellbeing

Close-knit, collaborative team environment

Office location: Near Corby, Northamptonshire

Direct reporting line to the Customer Service & Partner Liaison Manager

How to Apply:

To apply or find out more, contact:

Angela Bailey @ Interaction Recruitment

email: (url removed)

Mobile: (phone number removed)

Ad ID: 5416945931