Contact Trinity Resource Solutions
Trinity Resource Solutions
Customer Service
High Wycombe, Buckinghamshire
- Hours
- Full Time
- Posted
- 3 days ago
- Salary
- £12.21 - Hour
- Recruiter
- Trinity Resource Solutions
- Closes
- 19 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
We are working with our client in High Wycombe who is seeking a Customer Service Professional to join their team on a 2-week temporary assignment this September. The successful candidate will be responsible for carrying out satisfaction surveys with franchisee owners, ensuring that feedback is gathered accurately and with professionalism.
Key Responsibilities:
Conducting satisfaction surveys with franchisee owners over the phone
Asking effective questions to gather valuable insights and feedback
Recording and managing survey responses using spreadsheets
Reviewing and interpreting data to identify key themes and trends
Maintaining a high level of professionalism and excellent customer service throughout
Skills & Experience Required:
Strong communication skills with a confident telephone manner
Excellent questioning and probing skills
Proficient in Microsoft Excel (or similar spreadsheets)
Ability to read, interpret, and work with data
Previous experience in a customer service or survey-based role desirable
This is a great opportunity for someone with strong customer service and communication skills who enjoys speaking with people and gathering insights
Ad ID: 5416986802
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