Customer Service Advisor

Description

I am currently recruiting for a Temporary Customer Service / Admin role starting immediately to work for a well-established medical company in Wythenshawe.

This is a temporary position for 4 weeks, paying an hourly rate of £12.53 per hour. The main responsibilities are to provide a point of contact for patients and hospital staff and carry out general and specific administrative tasks surrounding appointments. This role will be on the telephone, asking health check questions pre scans questions and occasionally last minute cancelled clinics. This role is starting as soon as possible.

You must hold a current DBS for the role, ideally checkable on the up-date service, however if its been issued in the last 3 months it may also be considered. Additionally, 2 clear references would be needed for this role.

What will you be doing as a Customer Service Advisor?

Respond to all queries and requests for appointments from patients, doctors and other medical staff

Answer telephone in a polite and efficient manner

Deal with enquiries in a timely manner

Input all information accurately onto the computer system

Problem solving

Deal with any administration for the department

We would like to hear from you if you have the following skills and experience:

Must have previous Administration experience, and it would be an advantage to have worked within a medical environment

Friendly and have proven customer service skills

Must be IT literate, have strong customer service and telephone handling skills

Able to prioritise workload and multitask

What will you get in return for your work as a Customer Service Advisor?

Monday to Friday office hours, (phone number removed)pm or 9-5.00pm

Weekly pay

£12.53ph pay rate

Easily accessible by public transport links

Free parking available close by

If you have the necessary customer service advisor skills and a valid DBS please get in touch

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Ad ID: 5417241905