Customer Service Advisor

Description

Customer Service Advisor

Crayford

Mon-Fri

£25,500-£30,000 DOE

My client within the construction industry is looking to recruit and expand their existing Customer Service Advisor who will act as a first point of contact for all customers.

Duties of the Customer Service Advisor:

Providing excellent customer service to clients who contact via phone and emails, ensuring you are providing suitable options.

Processing client orders, following up with confirmation emails including relevant information.

Providing suitable delivery times and dates for clients ensuring you are keeping in mind of other deliveries.

Having attention to detail when inputting information onto the system, uploading documents etc.

Ordering stock for client needs through external sources and adding onto billing costs.

Working well under pressure and remaining calm.Requirements for the Customer Service Advisor:

Experience of delivering customer service via phone and email.

IT savvy of using different systems.

Outgoing personality.

Driving licence required due to location.

Positive nature.Benefits:

Salary increases throughout the year.

Dog friendly office.

Internal progression routes.

20 days holiday + Bank holidays ( can be flexible to have more if needed)

Pension scheme.

Social team eventsIf you are interested in this Customer Service Advisor role, please reach out to El on (phone number removed) opt 2 or hit APPLY

Ad ID: 5416998887